Our Web site is divided into two broad areas and feature-sets: (i) those areas and features that are accessible to all Users (the "General Site"); and (ii) those areas and features that are password-protected, and that are designed to be available only to our Clients (User Login).
2.1. Our General Site. Our General Site is designed to provide Users with a range of information concerning (i) the services we offer; (ii) our technical team and their experience; (iii) the geographic and subject matter areas in which we works; (iv) other materials concerning our company.
2.2. Our User Login. Our User Login is designed to provide a convenient method to share with our client project developments and implement with our clients on a project -by-project basis.
Information you may provide while visiting our Site or while participating as User Login falls into three broad categories: (i) Personal Information; (ii) information concerning the matter that is the subject of the User Login; and (iii) aggregate information. We use the term “Personal Information” to mean any information you provide to us over the Site that could reasonably be used to identify you, including your name, address, email address, telephone number or any combination of such information that could be used to identify you. We use the term "User Information" to refer to information you may provide in connection with your authorized use of User Login. “Anonymous Information” is information that does not identify you, and may include statistical information concerning, for example, the pages on our Site that users visit most frequently.
We use Information you provide to us via the Web site only as provided in this Policy. First, we use the Personal Information you provide via the Web site only for purposes of providing you information concerning A&J Roofing Corp and for otherwise responding to requests you may make, as permitted by our Web site. We do not share your Personal Information with any third parties (except as provided in Section 9 (Disclosures to Third Parties)). Second, we use the User Login Information you provide only for purposes of providing the A&J Roofing Corp services that are the subject of the associated User Login (again, except as provided in Section 9 (Disclosures to Third Parties)).Specifically, we collect, or receive, information from Site Visitors and User Login at different points on our Web site, and use this information as follows:
5.1. E-mail Addresses. We use your e-mail address to send announcements concerning A&J Roofing Corp or legal developments, notifications, and other information relating to our Site. In addition, we may use your e-mail address to invite you to presentations, or other functions we believe may be of interest to you. You will have the ability to opt out of receiving these materials, as provided in Section 10 (Changing or Removing Information; Opting Out).
5.2. Informational Notices and Bulletins. Periodically, we may choose to send news or other information to Users, and will use Personal Information to send such communications. If we choose to undertake such communications, you will have the ability to opt out of receiving these communications as provided in Section 10 (Changing or Removing Information; Opting Out).
5.3. Surveys. Periodically, we may initiate surveys at aandjroofingcorp.com, and we may request Personal Information from you in connection with such surveys. You are free to choose whether you participate in this type of survey. The information we request may include contact information (such as name and e-mail address). Survey information will be used for purposes of monitoring or improving, and services we provide. We will notify you of relevant details in connection with asking for you participation in such surveys.
We use Anonymous Information to analyze the effectiveness of our Site, and for other similar purposes. In addition, from time to time, we may undertake or commission statistical and other summary analyses of the general behavior and characteristics of Users of the Site, and may share Anonymous Information with third parties for this purpose. Rest assured, though, that Anonymous Information provided to third parties will not allow anyone to identify you, or determine anything personal about you. We may collect Anonymous Information through features of the software that supports our Site, through cookies, and through other means described below.
6.1. IP Addresses; Logs. We may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your PC), your computer's name, the type and version of your Web browser, referrer addresses, where the computer is routing from, and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Web site is being used, and for security and monitoring purposes. . If criminal activity is suspected, we may share our server logs and the personal information we have collected through this Site with the appropriate investigative authorities who could use that information to trace and identify individuals.
6.2. Cookies. A cookie is a small amount of data, which often includes an anonymous unique identifier, which is sent to your browser from a Web site's computers and stored on your computer's hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use a Web site upon a future visit. We may include cookies on our Web site and use them to recognize you when you return to our Web site. You may set your browser so that it does not accept cookies. Cookies must be enabled on your web browser, however, if you wish to access certain personalized features of our Services. Although you are not required to accept our cookies when you visit this Site, you will not be able to use all of the features and functionality of this Site if you set your browser to reject cookies.
6.4. Click-Throughs. We may send e-mail messages which use a “click-through URL” linked to content on our Web site. When you click one of these URLs, you pass through our Web server before arriving at the destination web page. We track this click through data to help determine Users' interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply do not click text or graphic links in the e-mail, or notify us in accordance with Section 10 (Changing or Removing Information; Opting Out).
As an exception to the policies set out in Section 5 (Our Uses of the Information you provide), we will disclose your Personal Information to third parties without your express consent in the following circumstances:
9.1. Site Vendors. We may employ other companies to perform functions on our behalf, such as maintaining the Web site, providing services related to the Site, collecting information, responding to and sending electronic mail, or other functions necessary to our business. In order to obtain these services, we may need to share your Personal Information with these companies (collectively, "Site Vendors"). We will provide Site Vendors with only that information necessary to perform their duties with respect to our Web site, and we do not allow them to use your Personal Information for any other purpose.
9.2. Questions of Harm; Legal. We may reveal your Personal Information on a case-by-case basis in order to comply with applicable Ethics Rules.
10.1. Discretionary Account Information. To allow appropriate control over Personal Information, you can access your account (after supplying your user name and password) to change your password, or to correct your e-mail address for errors.
10.2. Opt-Out. If we send to you updates, or other communications, we will provide you with the ability to decline -- or “opt-out of” – receiving such communications. Instructions for opting-out will be provided either (a) with each such communication, or (b) in a prominent location on our Web site. Please understand that you will not be allowed to "opt–out" of formal notices concerning operation of this Web site, and legal and other related notices concerning your relationship to the Site.
10.3. Deleting Information Provided Via This Web site. Finally, if you have provided us with Personal Information in connection with your use of this Site, upon your request, we will remove this Personal Information from our Web site databases. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. In addition, please understand that, if you request deletion of your information, you will be unable to utilize associated features of the Web site and any associated Services. You may not remove de-identified, anonymous, or aggregate data from our databases.
We have put in place security systems designed to prevent unauthorized access to or disclosure of Personal Information and User Login you may provide to us, and we take all reasonable steps to secure and safeguard this Information. Our site's Password-Protected Areas require Users to give us unique identifiers such as their user id and password. Employees of A&J Roofing Corp (and employees of our Site Vendors) are required to acknowledge that they understand and will abide by our policies with respect to the confidentiality of Personal Information.
Our security systems are therefore structured to deter and prevent hackers and others from accessing information you provide to us. We also use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. Please understand, though, that this information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided by or submitted to our Site. Due to the nature of Internet communications and evolving technologies, we cannot provide, and disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.
If we detect, despite the safeguards set out above, an intrusion or other unauthorized access to or use of Personal Information (an "Intrusion"), we will (i) notify effected users of the Intrusion if the information at issue is sensitive, as determined by law, (ii) deliver this notice by the means we deem most efficient under the circumstances (such as, for example, first class mail or email); (iii) use contact information for each effected user that is current in our files; and (iv) use commercially reasonable efforts to accomplish these steps and effect this notice in a timely manner. To the extent applicable law requires steps in addition to those specified above, we will under all circumstances comply with applicable law.
Our Web site is not directed at children, and we will not accept or request Personal Information from individuals we know to be under 12. In accordance with the Children’s Online Privacy Protection Act ("COPPA"), if we learn that a child under 12 has provided personally identifiable information, we will either (i) delete this information from our databases, in accordance with our deletion procedures, set out in Section 10, or (ii) obtain verifiable parental consent, in accordance with COPPA.
If you have comments or questions about the administration of this Site, please send an email to: andjroofingcorp.com